Manila, TAWAD NA!

Greetings, Manila!

Have you ever wanted to bid on a cool, awesome gadget? Like an iPad, a Playstation Portable, or the latest in MP3 players? Have you ever wanted to win that item for the lowest bid, instead of paying big bucks just to get your hands on it?

Time for something awesome, friends! So Manila, TAWAD NA!

More details after the jump!

Manila Tawad Na! is an SMS-based reverse bidding auction service where you can bid for a cool gadget on auction every day. Unlike other auction services where the item goes to the highest bidder, Tawad Na! gives the item to the bidder with the lowest unique bid. To use Tawad!, simply send TAWAD[space]AMOUNT and send to 2350. You can bid anywhere from P1 to P5,000, with or without centavos. Each bid costs P2.50, but you can find out what item is up for bidding for FREE by sending TAWAD[space]ITEM to 2350.

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Tawad Na! FAQs
1. Who can use the Tawad! Service?

The Tawad! Service is open to all Globe Postpaid, Globe Prepaid, Globe Tattoo and TM subscribers. However, below the line advertising (merchandising materials) are being done only in the City of Manila, Taguig & Pateros areas. Subscribers outside this area may also join the program.

2. What is the Tawad! Service?

Tawad! is an SMS reverse bidding/auction service where a very cool item is put up for auction each day. Unlike a regular auction where the bids go higher and the highest bid earns the bidder the right to purchase the item at that bid price, Tawad Na! grants the right to purchase to the bidder who sent in the lowest unique bid.

3. How often can I bid with / use the Tawad! Service?

There is no limit to how many times you may bid for an item for a day, as long as you bid during bidding window, which is 7am to 11:59pm of that day. You may join/bid on any day as long as there is an item up for auction that day.

4. Do I need to register before I can use Tawad Na?

Yes, you need to register by texting TAWAD<space>REG<space>Name

/Address and send to 2350.

5. What does “lowest unique bid” mean?

The lowest unique bid is defined as the lowest bid (amount/price) sent in by a bidder that is not sent by any other bidder with in an item’s bidding duration.

For example:

If there are only 5 people who bid for an iPod Shuffle during the day in which the iPod Shuffle is up for auction, and the 5 people bid as follows:

User A bids P1
User B bids P2
User C bids P3
User D bids P1
User E bids P1

Then:
User A, User D and User E’s bids are not unique
User C’s bid is unique but is not the lowest unique bid
User B’s bid is the lowest unique bid and he/she wins the Ipod Shuffle

6. How do I use the Tawad! Service?

To use the Tawad! Service, simply send in TAWAD<space>AMOUNT to 2350. Where the AMOUNT is the bid price, and where there is a space between TAWAD and the amount. The amount can be anywhere from 1 to 5000, with or without centavos.

Examples:

TAWAD 2
TAWAD 123.11
TAWAD 3.50
TAWAD 1001.35

7. What is the lowest and highest valid bid?

The lowest valid bid is 1 and the highest valid bid is 5000.

8. Can I bid with centavos?

Yes, as long as your bid is from P1 to P5000, you may bid an amount with centavos. Ex. 5.25

9. When can I bid for an item?

When an item is up for bidding, you may bid anytime from 7am until 11:59pm that day. There will only be one item for bid per day, and all bids sent from 7am to 11:59pm for a particular day will be considered as bids for that day’s item.

10. Can I bid for a previous or past day’s item?

No. All bids you send during a particular day are for that day’s item only.

11. How much does a bid cost?

Each SMS bid costs P2.50 which will be debited from prepaid users’ load credits; and billed to postpaid users’ accounts.

12. How can I find out what item is up for bidding for a particular day? / What can I text to get help or more info on the service?

You may find out what item is up for bidding by sending TAWAD ITEM to 2350 for free, or by sending in a bid. Upon doing either, you will receive a message including the item up for bidding for that day. You may only find out items up for bidding for the current date, you’ll have to wait for the next day to find out that day’s item. You may also send TAWAD and TAWAD MORE to 2350 for more information on Tawad! P2.50/txt

13. What is a unique bid?

A unique bid is a bid price/amount you’ve sent in that no one else has sent in yet.

14. What happens when someone sends in the same bid/price/amount that I’ve sent in before which was found to be unique?

When someone else sends the same bid/price/amount as that of a bid you sent in earlier that was unique, you will receive an outbid alert. An outbid alert will let you know that your previous bid is no longer unique, and therefore you must try bidding again for a chance to be able to buy the cool item for the day at your bid price. Outbid alerts are FREE.

For Example:

You bid 3.50 and receive a message confirming it as a unique bid. Then sometime after, someone else bids 3.50 as well. You will then receive a message informing you that your bid of 3.50 is no longer unique.

15. How can I found out the lowest unique bid that I have sent in for the day’s item?

You may get your current lowest unmatched/unique bid for the current day’s item by sending TAWAD STATUS to 2350. You will be charged P2.50 per text.

16. Why do I get these “Tawad Alerts” messages when I haven’t sent in anything yet for that day?

Tawad Alerts are FREE alerts sent to everyone who has ever bid using the Tawad! Service. They are sent to you to inform you of the current day’s new cool item up for bidding; along with the previous day’s auctioned item, who won the bid, and how much the user gets to buy the item for.

17. How do I unsubscribe from or stop receiving Tawad Alerts?

You may choose to stop receiving FREE Tawad Alerts by sending TAWAD STOP to 2350.

18. Are Tawad Alerts and Outbid Alerts the same?

No, Tawad Alerts let you know the day’s auctioned item and details of the previous day’s lowest unique bid. You will only receive Tawad Alerts once per day, and only if you have ever used the Tawad Na! Service. Outbid alerts, on the other hand, inform you that someone else has sent in a previously unique bid that you have sent in.

19. How do I subscribe to Tawad Alerts and Outbid Alerts?

Outbid alerts are a premium feature of the Tawad Na! service offered to all users, hence you will readily receive a free outbid alert the moment someone else sends in the same bid that you previously sent and was found to be unique at that time. There is also no opt-out keyword for outbid alerts, you may call the Paysetter hotline (02 6313413) and ask a representative to unsubscribe you from outbid alerts. There is no need to register or opt-in to Tawad Alerts either, it is readily sent to users of the Tawad Na! Service. You may opt-out from daily free Tawad Alerts by sending TAWAD STOP to 2350 for free.

20. How will I know if I won? How will I know if a bid I’ve sent ends up to be the lowest unique bid?

The user who sent the lowest unique bid for a day’s item will be contacted the following day by a representative of Paysetter International Inc. The representative will then retrieve the lowest unique bidder’s personal details (I.e. name, address, etc.) and inform him/her of details on how to purchase and redeem the auctioned item.

21. What happens if the the lowest unique bidder remains uncontacted?

Paysetter will continuously try to contact a lowest unique bidder, everyday, at least 3 times a day, for 7 working days. If no contact is established, Paysetter will then send a letter of notification via registered mail requesting for user contact. If no contact (either via phone, fax, email or registered mail) is established w/ in 60 days after receipt of registered mail, the auctioned item will be forfeited in favor of Paysetter, without any obligations on Paysetter to re-sell the item in any other future auctions.

22. If I’m the lowest unique bidder today, when can I purchase the item?

Auctioned Item will be made available for purchase and redemption within 7 working days after the day the lowest unique bidder was contacted. Upon item’s availability for purchase, Paysetter to then send a notification letter to auction lowest unique bidder via registered mail containing name of auctioned item, lowest unique bid amount; and details of item purchasing and redemption.

23. Where can I purchase and claim the item I’ve won the auction for?

Item purchase and redemption is processed at Paysetter International Inc., 3101 31F Antel Global Corporate Center, Julia Vargas Ave., Ortigas Center, Pasig City, 1600, Philippines. Lowest unique bidders within Metro Manila shall shoulder their own transportation expenses for purchase and redemption of the auctioned item.

24. What do I need to bring or present to purchase and claim the auctioned item?

Lowest unique bidders must present the following to purchase and claim the auctioned item:
a. Mobile phone with the winning Globe/TM SIM.
b. 2 valid I.D.s (I.e. driver’s license, passport, SSS picture card or other government issued identification cards)
c. Lowest unique bidder notification letter from Paysetter, or any proof of billing address (I.e. electricity or water bills, etc.)

25. Until how long can I purchase and redeem an item?

Auctioned item must be claimed within sixty (60) days after receipt of registered mail notification. If the item is not purchased and/or claimed within that time, the item will be forfeit in favor of Paysetter International Inc., with no obligation to re-sell said item/s in any further auctions.

26. I do not live in Metro Manila, can I have the auctioned item shipped or couriered?

For lowest unique bidders residing outside of Metro Manila, Paysetter International, Inc., shall shoulder shipping costs up to P300 per item. Lowest unique bidder must pay for the item first through a bank deposit at one of Paysetter’s bank accounts. They should then fax or email a copy of the bank validated deposit slip with their name and address to (63) (2) 6334343 or tawadna@paysetter.com. Paysetter will only ship the bid item to the lowest unique bidder’s address within 3 working days after confirmation from the bank of receipt of the deposit of the amount equivalent to the lowest unique bid.

27. Are cash and bank deposit my only options for payment? May I pay via G-Cash?

You may pay via G-Cash, as long as you have submitted (in person to Paysetter International Inc., via fax to 02 6334343, or via email to tawadna@paysetter.com) all document requirements for item payment and redemption. You will be advised of your payment options upon contact over the phone from Paysetter. Details of G-Cash payment will be divulged on call w/ a Paysetter representative.

28. Who will shoulder any bank service fees for depositing cash to Paysetter’s account for item payment?

The lowest unique bidder will shoulder the cost of any bank service fees for depositing cash to Paysetter’s account as item payment.

29. What should I do if when testing the item upon delivery/redemption, the item is found to be defective?

If you find the item defective upon delivery – do NOT accept it. Call the Paysetter hotline (02 6313413) immediately. If the item is proven to indeed be defective upon delivery/redemption, Paysetter will provide another item w/in 7 working days. Upon item availability, Paysetter shall contact you for redemption/shipping details.

30. What should I do if I’m having the auction item shipped but I am not available to receive it?

You may write a signed letter authorizing someone else to receive the item for you, the authorized person needs to provide one valid I.D. to receive the item. A copy of the letter of authorization and authorized person’s valid I.D. should be presented to the shipping/courier employee delivering the item, and should also be sent via fax (02 6334343) or via email (tawadna@paysetter.com) to Paysetter International Inc.

31. I am a post-paid subscriber. When I receive my monthly bill, how will I know how much I have spent for this service?

Your spending will be reflected on your monthly bill under Mobile Auction Service?

32. Is there a number or hotline I can call if I have more inquiries and concerns?

Definitely, you may call Paysetter International Inc. at (02) 6313413, from Mondays to Fridays; 9am to 5pm.

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Tawad Na! Mechanics
1. PROMO DURATION AND PRIZES

1.1. Users may join the promo from July 23, 2010 to August 21, 2010

1.2. Every day, a reverse auction will be held where users can bid for an item/item set. Users may only bid for the item of the day.

1.3. Bids for a day’s item shall only be accepted from 7:00am to 11:59pm; detailed schedule and corresponding items as follows:

Schedule and Items of Daily Auctions

Daily Auction Start Deadline for Submission of Bids Determination of Wiinning Bid Qty Prize/Auction Item
Jul 23, 7:00am Jul 23, 11:59pm Jul 30, 4:00pm 1 Nokia E71
Jul 24, 7:00am Jul 24, 11:59pm Jul 30, 4:00pm 1 Samsumng Cam DC ES15
Jul 25, 7:00am Jul 25, 11:59pm Jul 30, 4:00pm 1 WOW Magic Sing Fiesta 2010
Jul 26, 7:00am Jul 26, 11:59pm Jul 30, 4:00pm 1 Samsung Slim TV CT-21B500H5
Jul 27, 7:00am Jul 27, 11:59pm Jul 30, 4:00pm 1 Phillips MP3 4GB Vibe
Jul 28, 7:00am Jul 28, 11:59pm Jul 30, 4:00pm 1 P5,000 worth of Nike Gift Cheques
Jul 29, 7:00am Jul 29, 11:59pm Jul 30, 4:00pm 1 Nokia 5130 Express Music Red
Jul 30, 7:00am Jul 30, 11:59pm Aug 6, 4:00pm 1 Phillips MP3 8GB Aria
Jul 31, 7:00am Jul 31, 11:59pm Aug 6, 4:00pm 1 Apple iPAD
Aug1, 7:00am Aug1, 11:59pm Aug 6, 4:00pm 1 Nintendo Wii
Aug 2, 7:00am Aug 2, 11:59pm Aug 6, 4:00pm 1 Ipod Nano 8Gb
Aug 3, 7:00am Aug 3, 11:59pm Aug 6, 4:00pm 1 P10,000 worth of SM Gift Cheques
Aug 4, 7:00am Aug 4, 11:59pm Aug 6, 4:00pm 1 Nintendo DS Lite
Aug 5, 7:00am Aug 5, 11:59pm Aug 6, 4:00pm 1 Nokia E71
Aug 6, 7:00am Aug 6, 11:59pm Aug 13, 4:00pm 1 Sony PSP Slim
Aug 7, 7:00am Aug 7, 11:59pm Aug 13, 4:00pm 1 P5,000 worth of SM Gift Cheques
Aug 8, 7:00am Aug 8, 11:59pm Aug 13, 4:00pm 1 WOW Magic Sing Fiesta 2010
Aug 9, 7:00am Aug 9, 11:59pm Aug 13, 4:00pm 1 Phillips MP3 4GB Vibe
Aug 10, 7:00am Aug 10, 11:59pm Aug 13, 4:00pm 1 Nintendo DS Lite
Aug 11, 7:00am Aug 11, 11:59pm Aug 13, 4:00pm 1 P5,000 worth of SM Gift Cheques
Aug 12, 7:00am Aug 12, 11:59pm Aug 13, 4:00pm 1 WOW Magic Sing Fiesta 2010
Aug 13, 7:00am Aug 13, 11:59pm Aug 23, 4:00pm 1 Nokia 5130 Express Music Red
Aug 14, 7:00am Aug 14, 11:59pm Aug 23, 4:00pm 1 Samsung CT-21B500H5
Aug 15, 7:00am Aug 15, 11:59pm Aug 23, 4:00pm 1 Apple Ipod Touch 8G 3rd Gen
Aug 16, 7:00am Aug 16, 11:59pm Aug 23, 4:00pm 1 Sony Handycam DCR-SX40
Aug 17, 7:00am Aug 17, 11:59pm Aug 23, 4:00pm 1 Phillips MP3 8GB Aria
Aug 18, 7:00am Aug 18, 11:59pm Aug 23, 4:00pm 1 Ipod Nano 8Gb
Aug 19, 7:00am Aug 19, 11:59pm Aug 23, 4:00pm 1 P5,000 worth of SM Gift Cheques
Aug 20, 7:00am Aug 20, 11:59pm Aug 23, 4:00pm 1 Nokia E63
Aug 21, 7:00am Aug 21, 11:59pm Aug 23, 4:00pm 1 Nintendo DS Lite
Total

2. HOW TO REGISTER

2.1. Subscribers will have to register first to validate their bids. To register, viewers havea to enter the following information in the correct format and sequence as shown below; registration is FREE:

Syntax: TAWAD REG <Name/Address>
Example: TAWAD REG Andy Cruz/18 Ruby Rd Pasig
Access Number: Send to 2350

3. HOW TO JOIN TAWAD NA! BIDDING:

3.1. To join, users need to download the love quote of the second and be able to send their bid for the weekly auction item

3.2. To download a love quote and bid for the weekly auction item, users have to enter the following information in the correct format and sequence as shown below:

TAWAD <amount> to 2350

3.3. A different item is up for bidding everyday and the user that sends the lowest price which has not been sent by another user until the cut-off time of 11:59pm per day gets to buy the item at the said price.

3.4. Each unique download shall be subject to an SMS charge of P2.50 for Globe and TM subscribers whether on postpaid or prepaid plans.

3.5. Users that have sent in non-unique bids will be informed that they have submitted a non-unique amount.

4. REQUIREMENTS TO VALIDATE BIDS

4.1. The time reflected by Globe, TM and Paysetter International Inc. systems shall be controlling.
Qualified downloads/bids:

4.1.1. User’s mobile number must be registered to Paysetter’s TAWAD NA! Service.

4.1.2. User must have downloaded the unique love quote of the second and have submitted his/her bid within the duration of the auction period.

4.1.3. The download of the unique love quote of the second and the submission of bids must have prompted a confirmation text from Paysetter International Inc. access numbers and received by sender;

4.1.4. The download of the unique love quote of the second and the submission of bids must have be present at Paysetter International Inc.’s system database within the service duration.

4.2. All employees of Paysetter International Inc. and their relatives up to the second degree of affinity or consanguinity are disqualified from joining the promo.

5. ITEM SALE, REDEMPTION AND WARRANTY:

5.1. Paysetter to send a notification letter to auction lowest unique bidder via registered mail containing name of auctioned item, lowest unique bid amount; and details of item purchasing and redemption.

5.1.1. Item purchase and redemption is processed at Paysetter International Inc, 3101 31F Antel Global Corporate Center, Julia Vargas Ave., Ortigas Center, Pasig Cit, 1600 Philippines.

5.1.2. Lowest unique bidders within Metro Manila shall shoulder their own transportation expenses for purchase and redemption of the auctioned item. Said item/s must be purchased and claimed within 60 days after receipt of registered mail notification.

5.1.3. For lowest unique bidders residing outside of Metro Manila, subscriber to shoulder cost of shipping. Item will be shipped upon Paysetter’s receipt of payment for the item and its shipment cost.

5.2. Auction item may be purchased and redeemed only upon completion of entire validation process, resulting in the subscriber being identified as a legitimate bidder.

5.2.1. Mobile phone with the Globe/TM SIM used in submitting the lowest unique bid amount.

5.2.2. 2 valid I.D.s (I.e. driver’s license, passport, SSS picture card or other government issued identification cards)

5.2.3. Lowest unique bidder notification letter from Globe, or any proof of billing address (I.e. electricity or water bills, etc.)

5.3. Requirement/s for minors: lowest unique bidders under 18 years of age are required to have a parent or guardian present during item purchase and redemption. Parent or guardian should present at least 1 valid I.D.

5.4. Lowest unique bidders are required to test the item in front of an authorized Paysetter representative to ensure proper operation of the item. If the lowest unique bidder opts to have the item shipped, the shipping/courier employee delivering the item shall be deemed as an authorized Paysetter representative.

5.5. Non-redemption of auction item. Sixty (60) days after receipt of notification letter, lowest unique bidder’s right to purchase and claim the item is forfeited in favor of Paysetter, with no obligation to re-sell said item/s in any further auctions.

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